NRI
Jagdish Dalal honoured by global BPO body
CONNECTICUT, JULY 28, 2006
NRI press
Darshan Sahota
NRI Jagdish Dalal president and owner of J Dalal
Associates, consulting firm is honoured
and
to ne certified by (IAOP), the International Association
of Outsourcing Professionals among the first 15 outsourcing
professionals in the world.
"Mr. J. Dalal specializes and consults in the
field of Information Technology and Business Process
outsourcing – with a special emphasis on offshore
advantages for outsourcing. His hands-on experience
in establishing outsourcing practice for some of the
world’s largest professional services companies,
especially qualify him as our keynote speaker",
AOP president Michael Corbett as saying.
His experiences include one of the largest Financial
Services companies, a multi-billion dollar IT services
provider, a small financial transaction service provider
just entering the BPO marketplace and a software company
specializing in tools for outsourcing. Additionally,
Jag has served as CIO of Carrier Corporation, a $9B
company.
Prior to joining Carrier Corporation, Jag was a Partner
in Pricewaterhouse Coopers responsible for Business
Process Outsourcing (BPO) in the Technology and Communication
industry group. At PwC, he was responsible for the
largest BPO deal recorded to date- Nortel Networks
outsourced its Human Resources and Procurement functions
to PwC under a $630M (5 year) agreement
Reacting to this honour, Dalal said, "IAOP has
set the standard for our profession, and I am honoured
to be among the first class certified. Outsourcing
will need thousands of trained managers in the future
and I look forward to helping others make a contribution
to this industry."
The International Association of Outsourcing Professionals
(IAOP) was formed in early-2005 by a consortium of
leading companies involved in outsourcing as customers,
providers, and advisors.
Individuals and organizations join IAOP to become
part of the field’s leading standard-setting
and advocacy group. Through membership they gain access
to information and networking services - including
the Firmbuilder.com knowledge center, a global network
of geographic and topical chapters, educational and
certification programs, professional development services,
and business development services.Over 38,000 individuals
working in the field of outsourcing are members or
users of the association's services. IAOP's global
membership encompasses almost 250 organisations from
around the world representing almost every industry
segment and functional activity.
“IAOP is a break-through for this profession.
As an independent association, it is a place for everyone
in the industry, which was not previously available.”
