Getting a passport set to become easier and quicker
New Delhi, Sep. 09, 2007
Getting a new passport will be a lot more easier and quicker with
the comprehensive overhaul of the passport issuance system involving
a four fold increase in the number of application centres from the
In the next 19 months, 68 new passport facilitation centres will
come up in various parts of the country and applicant can get the
passport within three days of police verification.
"The Passport Seva project will result in delivery of passport-related
services to the citizens in a time-bound, transparent, more accessible
and reliable manner," a senior external ministry official said.
Under the project, government will outsource front-end activities
to service providers who will set up facilitation centres across
Re-issuing a passport, getting a duplicate passport or an additional
booklet or change in name would be done within three working days,
while change in name or address would be done on the same day of
filing of application.
However, these services will come at a cost and the service providers
will be allowed to levy an additional fee over and above the government
fee for each service they provide.
Besides, the working conditions in the existing passport offices,
which would be used as back offices, would be improved at a cost
of Rs 8 crore.
Passport centres across the country will also be upgraded using
information technology and bringing in uniform procedures in the
passport issuance system, the official said.
Passport offices will also be linked with the police to improve
monitoring and reduce delays in police verification.
"We will be in constant touch with the police to speed up
the police verification process," the official said, adding
government has also decided to outsource dispatch of passports to
A project management unit will be established to ensure implementation
of the project.
A total 41 lakh passports were issued in 2006, while the number
was 37.5 lakh the previous year.